Privacy Policy

This Privacy Policy explains how Nila products (“PandaWears”, “we”, “us”) collects, uses and protects your personal information when you use our website.

Information we collect

• Details you give at checkout: name, phone number, email and shipping address.
• Order details: products purchased, amounts and order status.
• Payment information is processed securely by our payment partner Razorpay. We do not store your card, UPI or bank details.
• Basic technical data (browser type, pages visited) which may be collected through cookies/analytics.

How we use your information

• To process, ship and deliver your orders and handle returns/refunds.
• To contact you about your order.
• To comply with legal and tax obligations.
• With your consent, to send offers and updates (you can opt out anytime).

Sharing

We share only the information necessary with courier partners (for delivery), Razorpay (for payments) and our hosting providers. We do not sell your personal data.

Your cart

Your cart and checkout details are saved in your own browser (localStorage) for convenience. You can clear them by clearing your browser data.

Data security & retention

We use reasonable security measures to protect your data and keep it only as long as needed for the purposes above or as required by law.

Your rights

You may request access, correction or deletion of your personal data by writing to support@nilaproductsindia.com, in line with applicable Indian law including the Digital Personal Data Protection Act, 2023.

Grievance officer

Name: [PLACEHOLDER: Name] · Email: support@nilaproductsindia.com · Address: site No.22, Magilnagar,pongupalayam post , kalampalayam,